Our return program
WHAT IS THE EXCHANGE PROGRAM?
Here at Cairns Diesel Service, we offer an in-house Exchange program that remanufactures used core parts to provide a more cost effective solution for our customers. We have a team of professional Diesel Fuel Injection technicians that are trained to properly restore and calibrate all Common Rail and Pre-Common Rail applications
1. shop
Select 'Exchange Products' in the shop. Here you will see all our genuine remanufactured parts including Injectors, Turbochargers, Pumps and more
2. purchase
Once your item is in the cart, you will see the Core Deposit in your cart. Think of it as a safety deposit
3. RETURN CORE
You will receive a return sheet with your purchase. Fill out your details and ensure you send this back to us with your old core
4. MONEY BACK
As soon as we receive your Core, we deposit the charge directly back to your account. Having this charge ensures we receive cores back to remanufacture, keeping the program going
Our exchange program provides an economical alternative to expensive brand new parts
what do we sell?
- Common Rail Pumps and Injectors
- Pre-Common Rail Injectors
- Turbochargers
- EUI Injectors
- EUP Pumps and Injectors
- Various Parts
Our team ensure OE quality, durability and reliability, but at a substantially lower cost. Not only does this program save you money, remanufacturing saves tons of used materials from being dumped each year. In our workshop parts are completely disassembled, cleaned and inspected to the highest standard. Once repaired, the parts are tested, both as a sub-assembly and as an end product. We ensure all of your parts perform just like new and comply with the OES warranty conditions.
how does it work?
Let's break it down
We require cores for the exchange program; what is a core?
A core is a part or component of an auto part, that can be rebuilt and sold as a remanufactured product. To ensure the program is successful, each time we sell an exchange item, we obtain the buyers original core to remanufacture. And thus the cycle of the exchange program!
How do we guarantee the return of these items? When you purchase an exchange item there is a fee called a Core Deposit. It’s exactly what the name suggests; a deposit that is held until the Core is delivered to us. This retainer system is the most effective way to recover these units and keep the exchange program working successfully.
1. SHOP EXCHANGE PARTS
Select 'Exchange Products' once you are in the store. Here you will see all of our genuine remanufactured parts including Injectors, Turbochargers, Pumps and more
2. MAKE PURCHASE
Once you've found what your looking for, you will see the Core Deposit in your cart. Once you return your Core, this deposit will go right back to you!
3. RETURN YOUR CORE
You will receive a return sheet with your purchase. Fill out your details and ensure you send this back to us with your 'Old' Core. For more information visit our 'Exchange' page below
4. LET US DO THE REST
As soon as we receive your Core, we will deposit the Core Charge directly back to your bank account. Having this charge ensures we receive Cores back to remanufacture, keeping the program going
1. Sorting the Core
The quality control process begins with a pre-inspection test, to identify any unrepairable damage or issues. This ensures only the best quality parts make it through to the next phase
2. Disassembling
Once the pump is dismantled, a more in depth inspection for damage and excessive wear is undergone. The pumps that pass these rigorous tests are ultrasonically cleaned again at high temperatures to ensure all contaminants are removed.
3. Cleaning
It’s time to give this pump a new lease of life and that starts with an overhaul clean. The pump is disassembled before going into a high pressure wash to ensure there is no contaminants left behind.
They are then put on the test bench that pre-tests for any major faults or leaks, simultaneously flushing it further.
4. Assembly
The pump is assembled with all the usable original parts and any new genuine parts that are needed
5. Testing and Coding
Our test bench will record the pumps performance parameters at various flow rates, pressures and temperatures. An ID code is assigned to the pump containing all the performance information. The test data is kept on file for quality control purposes and warranty evaluation.
6. Ready for Exchange
Once the remanufacturing process is complete the parts are now ready to hit the Exchange market