Our Terms of Service
& Privacy Policy

Please read our following Terms and
Conditions carefully before using our website. By using our website, you indicate
that you have, effective upon the date on which you have used our website, read
accepted and agreed to these Terms and Conditions. 
If you do not agree with these Terms
and Condition, you should cease using Cairns Diesel Service’s website immediately.

Information Collection and Use

Cairns Diesel Service is the sole owner of the information collected on this site. We will never share or sell this information to others in ways different from what is disclosed in this statement. Cairns Diesel Service collects information from our users at several different points on our website. You can read more about exactly what information we obtain and what is done with it below in our ‘Privacy’ statement

Log Files

We use IP addressed to analyse trends, administer the site, track users movement, and gather broad demographic information for aggregate use. IP addressed are not linked to personally identifiable information. 


Payments for all online orders are processed via Stripe Payments which includes Credit Card, Apple Pay, PayPal, Google Pay and more. We take payment as soon as the products are purchased. We do allow for a payment on pick up option if you are collecting your order locally. Our Exchange products all include a Core Deposit that will be held as collateral until the exchange is made and we receive. You can read more about this below.


A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once. This is for your convenience when using our site. If a user rejects a cookie, they may still use our site. The user will be limited in some areas of our website if cookies are rejected.


This website takes every precaution to protect our users’ information both online and off-line. When purchasing from Cairns Diesel Service your financial details are passed through a secure server using the latest encryption technology. Payments are processed through Stripe, who’s privacy policy can be accessed here. If you have any questions regarding our security policy, please contact our customer. 


We value the relationship we have with you our customer, and our promise to you is that we handle all data we collect securely, sensitively and with proper regard for your privacy. Your personal information is private and we will not release it to third parties. The only exception to this clause would be if we are required by law to disclose certain information; when your product requires personalisation or delivery to you by another company.  

Only authorised employees who are trained in handling customer information have access to your details. We take all reasonable steps to ensure that the information we collect is accurate, complete, and securely stored. This information you provide us is used for billing and delivery purposes and to measure customer interest in our products. When you order from us we will maintain your name, postal address, email and payment/order processing information. We only use this information to ensure we can deliver you a superior service.

We will never sell your email address to third parties. We will only use your email address to contact you about your order, answer any questions or send special offers and newsletters from time to time. You may choose to unsubscribe from this at any time.  

For more information on privacy and legislation see the Federal Privacy Commissioner’s website here.



We thank you for supporting us at Cairns Diesel Service and appreciate your business. We strive to deliver the best customer service and products to you while keeping your information safe!